At the INTERCARGO Semi-Annual Meeting in Singapore, Fleet Management participated as both sponsor and contributor, demonstrating how Fleet is applying technology to reduce workload and mental strain, enabling crews focus on safe execution.
INTERCARGO’s Spring Meeting provides a vital forum for dry bulk shipowners, operators and industry stakeholders to exchange best practices. Discussions covered safe cargo transport, reducing port state control detentions, raising operational standards and advancing safety and seafarer welfare across the industry.
Capt. Ranvijay Singh Rana, Product Director, Dry Cargo Operations, presented a case study of Fleet’s PARIS platform, demonstrating how can routine work be designed and supported in a way that reduces pressure, rather than adding to it.
Routine work, Real Risk
Findings from the European Maritime Safety Agency’s 2025 report showed that around 80 percent of maritime accidents between 2014 and 2022 were influenced by human action or behaviour. A further 25 percent of deficiencies identified during port state control inspections were linked to the human element.
The industry data highlights a critical point that risk in maritime operations often arises during routine, repetitive work such as maintenance, inspections and reporting. These activities are frequently carried out under time pressure and heavy workload, where fatigue and distraction can quickly erode safety margins.
Pressure Points Across Ship and Shore
Routine tasks performed under compressed timelines can escalate into unsafe situations when fatigue or urgency takes hold. High volumes of ship–shore communication can create noise, slowing decision-making and increasing mental strain. Inspection and compliance requirements further add to this pressure, with vessels operating in a near-constant state of audit readiness.
While these challenges are widely recognised, addressing them requires a more deliberate approach – designing systems that better support how work is planned, prioritised and carried out each day.
Role-Based Interfaces in Fleet’s PARIS System
Fleet’s approach to technology starts with uncovering how people actually work. Rather than adding complexity, the focus has been on simplifying processes and reducing friction in everyday tasks.
Within the PARIS ecosystem, this is reflected in role-based interfaces tailored to vessel managers, superintendents and client-facing operations teams. Each user sees only what is relevant to their responsibilities, helping to reduce duplication, limit unnecessary communication and bring greater clarity to daily operations.
The emphasis is not on adding more tools, but on improving how work is done. By simplifying workflows and removing unnecessary steps, teams spend less time navigating systems and more time focusing on supervision, planning and decision-making.
Lessons for the Industry
Most operational risk in shipping comes from everyday activities carried out under pressure, rather than exceptional events. Managing this requires more than tools; it requires systems and processes that are designed to support people in their day-to-day work.
Fleet’s experience shows how small changes can make a meaningful difference. In early 2026, a targeted update to its operations modules reduced the number of steps needed to complete common tasks. More than 90 percent of users adopted the changes, resulting not only in improved efficiency, but also in a noticeable reduction in everyday workload.
Best practice means applying data intelligently and measuring success in how it supports judgement and guides decisions, rather than overwhelming users with data. When the right information is available at the right time, people can focus on what matters most – helping crews operate safely while delivering more consistent outcomes for clients.
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